CHAOS
Management
Testimonials
Over the years, we have worked with a wide range of event organisers, producers and delivery partners across the UK and internationally. We are proud to have built long-standing relationships based on dependable support, practical expertise and trusted leadership.
Here is what some of our clients and collaborators have said about working with us.
Bob Bark - DHP Family - Bearded Theory Festival
Operations Director of Live Events at DHP Family
Serena's attention to detail and expertise in event operations, safety, and control room management has been critical to our success. Her calm leadership ensures smooth operations, effective communication, and quick responses to emerging situations. I highly recommend Serena and Chaos Management for any event needing strong, experienced operational and safety management in high-pressure situations.
Tiff Gaskell - Victorious Festival
Head of Procurement and Operations
Now that the dust has (literally) settled, I just wanted to take a moment to properly thank you and your team on behalf of everyone at Victorious for another fantastic year of working together.
Thank you so much for all your hard work pulling together the VF paperwork throughout the year. We really appreciate the time and energy you’ve given to work alongside us and ensure everything is in order for the festival and our team.
A big thank you also goes out to you and the wider team for all your efforts during the build and live event. We know that the Health & Safety role can be a challenging one, especially with so many teams on site, but the work you do is absolutely vital. It protects not only us, but also our customers — we simply couldn’t run the festival safely without a dedicated team like yours behind us.
Senior Event, Safety, Production & Operations Director
Serena is an excellent addition to our team and has helped us support Tramlines Festival in Sheffield for every years. Diligent and astute, Serena is committed to excellence in everything she's involved with and is a trusted and valued member of our Event Safety team
Mark Breen - Safe Events Global
Managing Director
Serena has a great way of progressing the Health and Safety agenda on an event site, without encountering the often-encountered resistance or reluctance that can be so prevalent in our industry. Having worked with Serena on a festival event, I have seen her operate firsthand and I thoroughly enjoyed working with her. Beyond enjoying working with Serena, I found myself picking up tips and tricks and learning from her also. I would happily work with Serena again and look forward to hopefully doing just that in the future.
Spike Brookes - Trust Events Stages Ltd
Managing Director
Serena doesn't stop working, easy going yet capable of motivating and organising in difficult conditions and especially on all levels. knows her subject, hands on (very) and provides her clients with her best attention at all times. looking forward to catching up next time soon! spike MD Trust Events Ltd
Roo Pigott - Songwork International
Global Talent Development | CEO of Songwork International
Serena consistently provides a professional and valuable service - always with a clear head, razor sharp planning, and she always delivers the goods.