1. About these terms

These terms explain how you may use this website. The website is operated by Chaos Management (UK) Limited (we, us or our), a company registered in England and Wales under company number 06741998. Our registered office is Sorby House, 42 Spital Hill, Sheffield, South Yorkshire, S4 7LG.

By using this website, you agree to these terms. If you do not agree with them, please do not use the website.

2. Purpose of this website

This is a business-to-business consultancy website. It provides general information about our event operations, event safety and crowd safety consultancy services. It is intended to help organisations understand the types of services we offer.

The website does not sell services, take payments or create an appointment or contract for consultancy services.

3. No professional advice or safety decision

Information on this website is general information only. It is not event-specific advice and must not be treated as a risk assessment, safety plan, operational plan, crowd management plan or other professional recommendation for a particular event, venue or activity.

Event and public safety decisions depend on the relevant circumstances, including the venue, audience, event profile, infrastructure, staffing, legal duties and information available at the time. You must not rely solely on this website when making operational or safety-critical decisions. Appropriate competent advice and assessment should be obtained where required.

4. Enquiries and contracts

Sending an enquiry through the website, by email or by any linked service does not oblige us to accept work and does not create a contract.

Any consultancy engagement will be subject to a separate written quotation, proposal, appointment, contract or other agreed terms. Those separate terms will govern the services we provide and will take priority if they conflict with these website terms.

5. Accuracy, changes and availability

We take reasonable care when preparing website content, but we do not promise that all information will always be complete, accurate or up to date. Guidance, standards, law and industry practice can change, and information may become outdated.

We may change, remove or suspend any part of the website without notice. We do not promise that the website will always be available or free from faults.

6. Permitted use

You may use the website for lawful purposes and may view its content to consider our services. You must not:

• use the website in a way that breaks the law or infringes another person's rights;

• try to gain unauthorised access to the website, its systems or data;

• introduce viruses, malicious code or other harmful material; or

• use automated tools to copy or extract substantial parts of the website without our written permission.

7. Intellectual property

Unless stated otherwise, the website and its content, including its text, branding, graphics, photographs and documents, are owned by us or used with permission. Copyright and other intellectual property rights are protected by law.

You may view the website and print or save a reasonable extract for your organisation's internal evaluation of our services. You must not reproduce, publish, sell, commercially exploit, alter or distribute our content without our prior written permission, except where the law permits it.

Third-party names, logos, photographs and other material remain the property of their respective owners.

8. Downloadable resources

If we make guides, checklists, templates or other resources available for download in future, they will be provided for general information unless we clearly state otherwise. They must be reviewed and adapted by a competent person before use in relation to any event or safety-critical activity.

A resource may have its own licence or conditions. If so, those specific conditions will apply to that resource and will take priority over this section.

9. Links to other websites and social media

The website may link to third-party websites or social media pages, including LinkedIn. These links are provided for convenience and information. We do not control third-party services and are not responsible for their content, availability, security or privacy practices. A link does not necessarily mean that we endorse the third party.

If you follow an external link, the third party's own terms and privacy information will apply.

10. Website security

We take reasonable steps to operate the website securely, but we cannot guarantee that it will be free from viruses or other harmful material. You are responsible for using suitable security protection on your own devices and systems.

11. Our responsibility

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

To the extent permitted by law, we are not responsible for loss arising from reliance on general website information, inability to access the website, or use of a third-party website or service reached through a link from this website.

Our responsibility for consultancy services is governed by the separate terms agreed for those services, not by these website terms.

12. Privacy and cookies

Our Privacy and Cookie Policy explains how we use personal information and cookies when you use the website or contact us. It is available through the link in the website footer.

13. Changes to these terms

We may update these terms when the website, our services or relevant legal requirements change. The effective date shown at the top tells you when this version took effect.

14. Governing law

These terms are governed by the law of England and Wales. The courts of England and Wales will have jurisdiction over disputes relating to these terms or use of the website.

15. Contact us

Questions about these terms may be sent to info@chaos-management.co.uk.